info@fitventure-australia.com | +61 416 683 943

Terms & Conditions

Refund policy: 

Registration fee is 10%, the rest is refunded until 14 days before the tour. After that there is no refunding.
Cancellation: 

We reserve the right to cancel the tour due to extreme weather conditions or if requirements such as the minimum number of participants are not met. All registered will be refunded 100% in that case.

Our activities will normally operate in all but exceptional weather conditions. Rain, wind, cold and fog do not prevent us conducting our tours. Unless you hear from us, assume your tour is going ahead. We will make every effort to inform you if cancelling your scheduled tour is necessary. Participants that decide not to attend/participate on the basis of weather (against our policy and/or advice) forfeit their full tour fare.

No show:

Failure to show for a tour will result in loss of tour fare. Late arrival for your tour may result in forfeiture of tour fare.

Removal from tours:

A client may be removed from any tour for any reason by us. We reserve the right to deny access to tours for anyone who in our opinion is drunk, disorderly, a hazard to themselves or others, abusive, not physically able, mentally incapable, or objectionable in any other way. We will not be liable for any additional expenses incurred as a result of your removal or non participation.

Minors:

Participants under the age of 18 must have a tour waiver form (click here) completed by their parent or guardian and bring it on the day of the tour. Participants under the age of 18 must be accompanied by a parent or guardian, except where prior arrangement has been made with management. Not all of our tours are appropriate or available for people under the age of 18. Please contact us before booking.

Environment:

Many of our tours are conducted in sensitive areas. We love providing you with access to these natural and cultural wonders but ask that you respect and protect these wondrous resources. Please do not interfere with, pick up, alter or remove any plant, animal or other natural, historical or cultural feature. Please stick to formed paths, carry all your rubbish out with you and use minimal impact toileting procedures.

Social media:

Any pictures and footage related to this event can be used by fitVenture Australia (and their agents, servants or associates) for commercial usage.

Liability:

I (the participant) am aware that during this tour on which I have chosen to participate (under the arrangement of fitVenture Australia and their agents, servants or associates) certain hazards by which injury, illness, damage or loss may occur, including but not limited to the hazards of travelling in mountainous terrain, in isolated regions away from medical facilities, subject to the forces of nature and travel by bus or car. In consideration of and as part payment for the right to participate in such a tour and receive the services arranged for me by fitVenture Australia and their
agents, associates or servants, I do hereby assume all of the above risks and will hold them free from any and all liabilities, action, cause of action, debts, claims and demands of every kind of nature whatsoever or howsoever they may occur or arise as a result of, or in connection with my tour or participation in any other activities arranged for me by fitVenture Australia and their servants, agents or associates. The terms herein shall serve as release and assumption of risk for my heirs, assign, executors and administrators and for all members of my family, including
any minor accompanying I indemnify fitVenture Australia against any claim against it by me or any member of my family in connection with the said tour or tours.

Other information:

We strongly recommend clients taking part in one of our tours have full insurance covering any injury they might suffer, including evacuation costs and medical treatment.

 

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